Privacy Policy
​Introduction
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This Privacy Policy governs the way Marshmellow Games (hereinafter referred to as "we", "us", or "our") collects, uses, maintains, and discloses information collected from users (hereinafter referred to as "you" or "your") of the Marshmellow Games mobile application (hereinafter referred to as "App").
​Information We Collect
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a. Personal Information We may collect personal information such as your name, email address, phone number, and device ID when you download and use the App. We may also collect your profile picture and other personal information that you voluntarily provide to us when you register for an account or use our services.
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b. Non-Personal Information We may collect non-personal information such as your device type, operating system, IP address, and location data (if you grant us permission) when you access or use the App.
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c. Information from Third-Party Sources We may collect information about you from third-party sources, such as social media platforms, if you choose to connect your social media account to the App.
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How We Use Your Information
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a. Personal Information We use your personal information to provide and improve our services, communicate with you, and personalize your experience on the App. We may also use your personal information to send you marketing communications and promotional offers that we think may interest you.
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b. Non-Personal Information We use non-personal information to analyze trends, track user activities, and improve the App's functionality and user experience.
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c. Sharing Your Information We may share your information with third-party service providers who help us provide and improve our services. We may also share your information with our affiliates, partners, or other third parties for marketing or promotional purposes.
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Data Security
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We take reasonable measures to protect the security of your information, including using industry-standard encryption technologies to secure our App and servers. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
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Children's Privacy
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The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so we can delete the information.
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Changes to This Privacy Policy
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We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or through the App. Your continued use of the App after any changes to this Privacy Policy will constitute your acceptance of such changes.
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Contact Us
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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at ping@marshmellow.games.
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Terms & Conditions
Introduction
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Marshmellow Games (hereinafter referred to as "we," "us," or "our") provides users (hereinafter referred to as "you" or "your") with access to the Marshmellow Games mobile application (hereinafter referred to as the "App"). These Terms and Conditions (hereinafter referred to as "Agreement") govern your use of the App. By accessing or using the App, you agree to be bound by this Agreement.
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Eligibility
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You must be at least 13 years old to access or use the App. If you are under 18 years old, you must have the permission of a parent or legal guardian to use the App. By accessing or using the App, you represent and warrant that you meet these eligibility requirements.
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User Accounts
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To use certain features of the App, you may need to create a user account. You agree to provide accurate, complete, and up-to-date information when you create your account. You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
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Prohibited Conduct
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You agree not to engage in any conduct that violates this Agreement or any applicable laws or regulations. Prohibited conduct includes, but is not limited to:
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Using the App for any illegal or unauthorized purpose
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Impersonating another person or entity
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Interfering with or disrupting the App's operation or network connections
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Using any automated means to access the App or collect data from the App
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Posting or transmitting any content that is obscene, defamatory, or infringes on any third-party rights
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Intellectual Property
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The App and its contents, including but not limited to graphics, images, and text, are the property of Marshmellow Games and are protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, or modify any part of the App or its contents without our prior written consent.
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Disclaimers
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The App is provided on an "as is" basis and we make no warranties or representations regarding its operation, functionality, or content. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
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Limitation of Liability
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In no event shall Marshmellow Games be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from your use of the App or inability to use the App, even if we have been advised of the possibility of such damages.
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Indemnification
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You agree to indemnify and hold Marshmellow Games and its affiliates, directors, officers, and employees harmless from any claims, damages, or expenses arising from your use of the App or your violation of this Agreement.
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Governing Law
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This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Marshmellow Games is headquartered, without giving effect to any principles of conflicts of law.
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Changes to this Agreement
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We reserve the right to modify this Agreement at any time. If we make material changes to this Agreement, we will notify you by email or through the App. Your continued use of the App after any changes to this Agreement will constitute your acceptance of such changes.
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Contact Us
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If you have any questions or concerns about this Agreement or our App, please contact us at ping@marshmellow.games
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User Data Handling​
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Introduction
Marshmellow Games (hereinafter referred to as "we", "us", or "our") is committed to protecting the privacy and personal information of our users (hereinafter referred to as "you" or "your"). This policy outlines how we handle the deletion of user data upon request.
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User Data Deletion Requests
If you wish to have your data deleted from Marshmellow Games' servers, you can send a deletion request to our customer support team at ping@marshmellow.games. We will promptly respond to your request and provide you with instructions on how to proceed.
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Types of User Data That Can Be Deleted
We will delete the following types of user data upon request:
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Personal Information: Your name, email address, phone number, and other personal information that you have provided to us.
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Game Data: Your game progress, achievements, and other game-related data.
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Analytics Data: Any data we have collected about your usage of the App.
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Retention of User Data
We will retain your user data only for as long as necessary to provide you with the App's services or as required by applicable laws. Once we have fulfilled these obligations, we will delete your data as soon as reasonably possible.
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Exceptions to User Data Deletion
There may be certain circumstances where we cannot fulfill your request to delete your data, such as if we are required by law to retain your data or if your data is necessary for the App's operation. In such cases, we will notify you of the reasons for our inability to delete your data.
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Verification of User Data Deletion Requests
To ensure the security of your data, we may ask you to verify your identity before processing your deletion request. This may include providing additional personal information, such as your name, email address, and phone number.
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Contact Us
If you have any questions or concerns about this User Data Deletion Policy or our data practices, please contact us at ping@marshmellow.games.
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